After last week’s calamity, I got another MacBook Pro up and running in what must be record time; the FedEx guy dropped off the box at about 12:30 Tuesday afternoon and by dinnertime I had backed up the local Dropbox folder (381GB), installed a fresh copy of Catalina, Office, the Creative Cloud suite, a handful of utilities, and then dumped the Dropbox folder in place so I wasn’t syncing everything over the cloud. Wednesday morning I was up and running by 9AM.

I could not be happier with Apple for the way they’re handling the repair claim. After checking my serial number against the warranty yesterday, I had a human on the phone within 5 minutes, who set up a return with no static. A prepaid shipping box arrived on our doorstep today at noon, and I’ll drop it off at FedEx tomorrow morning to go get worked on.

In stark contrast, AT&T’s upgrade website could not be a steamier pile of shit if it tried. Every attempt to upgrade both of our phones at the same time met with failure; apparently the idea that we might add two things to the cart at the same time never occurred to their engineers. So, I handled each upgrade separately and hopefully we’ll get new shiny new phones sometime in May.

* * *

The front porch is ready for a floor upgrade. The last drywall mud got sanded and painted yesterday so I moved a bunch of stuff out of there and set up an order of sanded 1/2″ plywood to be picked up at Home Depot on Saturday. I can’t wait to get cracking in there.

Date posted: April 30, 2020 | Filed under apple | Leave a Comment »

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