Cingular Under Scrutiny

SEATTLE, July 6, 2006: (AP) Cingular Wireless Corp. promised to provide uninterrupted service to AT&T Wireless customers when it acquired that company in 2004, but instead it nickel-and-dimed them and degraded their reception in an effort to persuade them to sign new contracts, a federal lawsuit said.

…Yeah, and how about my lousy reception now that I have a Cingular account? Jen and I are seriously considering switching our service and phones.

Date posted: July 7, 2006 | Filed under geek | 4 Comments »

4 Responses to Cingular Blows, Part II.

  1. John Whitcomb says:

    Cingular is the worst company

    Cingular finally looks like it is getting their just deserts. I have never hated a company more than I do those lying cheating greedy sob’s at cingular wireless. They forced every AT&T customer to go with Cingular or pay the $175 termination fee, which was absurd. I would have switched to Verizon as soon as it happened if I could have. My only problem with the whole thing is the lawsuit is not strong enough. I wish someone could shut them down for good, any company that operates like cingular should not be allowed to exist.

  2. Linda says:

    From what I’ve been told by other victims/friends, Cingular has screwed AT&T customers in every area of service. A friend who had AT&T for her land-line long-distance just tried to make some minor adjustments to her plan and it was an effin’ nightmare. What should have been a simple procedure ended up in MONTHS of back & forth, outrageous billing errors, etc.

    Definitely NOT good times.

  3. the idiot says:

    Yeah, we only signed one-year contracts for this very reason. Looks like we might be shopping for a new service (hello, Verizon?) shortly.

  4. ren says:

    I’ve had Verizon for five years now and have had terrific luck with them, even out here in the hinterlands. The occasional dropped call here and there, but great customer service. My only beef is that coverage at my house isn’t *that* stellar…and if I remember right, it’s not faboo at your house either. Anyway, my $.02.