I got word from the second-party evaluator that the MacBook Air I sent in as a trade, which was initially quoted as being worth $485, was, according to them, only worth $85. They claimed there was damage to the screen (there is nothing wrong with the screen) and that there was damage to the case larger than 2 inches (there is one ding on the front edge of the case less than 1/4″ tall). I told them to send me my perfectly good machine back.
I’m not quite sure what to do with it, honestly; I originally figured I’d list it myself on Marketplace for $500 to see if I could recoup some money, but now I’m wondering if I should hang on to it as a secondary unit.