Back in November somebody charged $370 to my debit card to a vendor I didn’t recognize, so I immediately disputed the charges with Bank of America. It disappeared into their system until this Friday, when I got a letter detailing the purchase: a Garmin watch bought from eBay and delivered to a rental house in Severn, MD, with an obviously fake Yahoo email address. Their automated robot decided the charges were legit based on eBay’s garbage information and told me they were going to debit my account.
I got on the phone this morning and spoke with a woman in the Fraud department, who listened to my explanation and reversed the charges again; given the details it’s pretty clear this is fraud. eBay is famously abysmal for customer service; there is no phone number to call or email address to contact, and their chatbot points to a page that throws a 500 Internal Server Error, so it makes total sense that some waiter double-swiped my card at a restaurant and used them to get himself a shiny new watch.
Meanwhile, I ordered a new set of safety glasses two weeks ago from a storefront I’d used successfully in 2021. I never got a confirmation email or tracking number in reply, but they sure as shit charged my card. This was two weeks ago and I still don’t have any glasses; their customer service options are as useful as eBay’s. I’ve sent them some nastygrams this morning promising a reversal of charges if I don’t hear anything by COB.
Update: my flurry of bitchy emails spurred a flurry of return emails and, suddenly, magically, a shipment notification!
I just learned that we are only 7 miles, as the crow flies, from a NIKE missile base that was active from 1954 until 1974, which protected the west side of Baltimore from incoming Soviet bombers within a 25-mile radius. Given the destructive range and potential of Soviet nuclear weapons in this time period, this was yet another expensive exercise in pissing in the wind. Apparently the local Civil Air Patrol has been slowly refurbishing the base, which sat abandoned for decades after the government shut it down.